Job Description
The Ambition
• Support with daily workload and delegation to team
• Supervise work, check completion and deliver to expectation set by line manager
• Use business communication tools for completion of tasks and ensure your team understand all key functions
• Understand all process and procedures and set the example for others
• Demonstrate good practice with seasonal guidelines, campaigns and merchandising principles
• Understand daily controls and how to set up the store
• Understand company policy and rules regarding security measures and demonstrate compliance and controls
• Compliance with all till and cashing up controls
• Understand how to maximise sales opportunities and ensure an exceptional customer experience in line with customer and business requirements
• Understand product features and benefits, ensuring knowledge is kept up to date in line with new products
• Understand and deliver to merchandising guidelines to ensure effective product placement, and meeting the expectations of brand partners
• Understand KPI targets and expectations to achieve results
• Demonstrate commercial awareness and adopt right product, place and time compliance
• Understand the Frasers structure, elevation strategy and initiatives
• Engage with and feedback issues to contribute to the wider business
• Support senior management to coach the team
• Understand and support performance management processes
• Understand your individual role and responsibilities and how they impact the team
• Demonstrate day to day best practice standard and compliance
• Support the team and act as a role model
• Demonstrate strong, positive communication to all levels, motivating the team and building good working relationships within store
Qualifications
The Requirements
• Experience of leading a team within a retail environment
• Knowledge of and passion for luxury brands
• Ability to drive sales through excellent service
• Understanding of visual presentation and how to impact sales floor commercially
• Ability to motivate a team with effective communication
Additional Information
The Rewards
* Basic Salary 30,222 per annum
* 20% Staff Discount across all Frasers group Stores
* Excellent bonus scheme
* Clear career path opportunities and new exciting training programs