Complaints and Compliance Officer (Block Management)
Working Hours:Monday-Friday, 37 hours per week
Type: Hybrid working
Salary: £40,000pa + fantastic company benefits
Job Summary
To carry out key tasks to effectively implement and maintain the organisations data protection, privacy, and compliance framework, and to be responsible for managing and actioning complaints.
Responsibilities & Duties
The Complaints and Compliance Officer (CCO) will act as a role model for delivering a high level of customer service and ensuring compliance with data protection requirements. The CCO will implement and maintain the organisations data protection, privacy, and compliance framework.
The CCO will act with integrity in all business relationships and operational procedures, maintaining high ethical standards at all times. They will remain up to date with current legislation, governing bodies, regulations, and policies affecting complaints.
Compliance
The CCO will be the first point of contact for all compliance, privacy, and data protection enquiries, including monitoring and actioning data subject requests within regulatory guidelines, investigating data breaches, and conducting Data Privacy Impact...