About us:
As the #1 leader in
hospitality worldwide, Marriott International has 8100+ hotel properties and 30
top hotel brands. We’re in 133 countries and territories, and we’re still growing.
Unmatched opportunities await you! The next step in your career could lead to
your greatest adventure.
Manchester Marriott Victoria & Albert
Hotel, a striking Grade II listed iconic building in the vibrant Spinningfields
District, offers 148 stylish hotel rooms and suites with modern amenities. The
V&A is the home to Chop
& Plant our casual drinking and dining destination, offering a blend of
Chop House classics and plant-based dishes with a focus on local produce and
sustainability. We have flexible event spaces, including outdoor
terrace, small boardrooms and banqueting for up to 200 people.
Our
highest priority is making you feel as welcome as our guests. We want you to
know you’re important to us and that you’ll make an impact in your role, and
for that, you’ll be appreciated and valued.
Benefits:
Meals
& refreshments on duty
Uniforms
Performance
based incentives
Learning
and development opportunities
Accommodation
and food & beverage discounts across 7,300 Marriott hotels worldwide
Recognition
programmes
What
you will be doing:
Greeting all guests and escorting them to their
tables
To ensure food
orders are taken correctly; processed accurately and appropriate payment is received
To ensure all food
& beverages are served efficiently, in accordance with the set standards
and time scales
Buffet services are
kept in pristine condition and fully replenished
Be able to
recommend menu items, accompaniments, beverages & wines with knowledge
Ensure that any allergens or dietary requirements have been
highlighted or identified
Set up conference
and events areas, as per the Business Event Order sheet
Complete check of
area of work prior to opening for cleanliness, correct set up & mis-en
place in place.
Communicating with customers to ensure satisfaction and resolve any
complaints
Ensure work area is properly prepared for the next shift before
leaving your shift
To follow correct
procedures when answering the telephone & welcoming guests into your area of work
Process all payment
methods in accordance with accounting procedures and policies
Follow property
control audit standards and cash handling procedures (e.g., blind drops)
What
we are looking for
Previous experience working within a hotel restaurant (preferred)
A
warm and genuine individual who enjoys putting people first
Strong
interpersonal and customer service skills
Flexibility
to work in line with the needs and demands of the business
Someone
who wants to grow and develop within the company
Marriott International is an equal opportunity
employer. We believe in hiring a diverse workforce and sustaining an
inclusive, people-first culture. We are committed to non-discrimination
on any protected basis, such as disability and veteran status,
or any other basis covered under applicable law.