Outreach Recovery Worker – Penrith and Carlisle Hours: 37 hours per week, Monday–Friday 9:00am–5:00pm Salary: £25,877.80 - £34,240 Contract: Permanent Location: Penrith & Carlisle (community-based/outreach) Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band. About Waythrough Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers. Make a real difference in your community Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change. About the role We’re looking for an Outreach Recovery Worker to join our Recovery Steps Cumbria team, covering Penrith and Carlisle. This is a varied and rewarding role where you’ll work directly within the community, supporting individuals at different stages of their recovery journey. You will manage your own caseload, providing outreach support to individuals who may be vulnerable, marginalised, or at risk of disengaging from services. The role focuses on building relationships, encouraging engagement, and supporting people to access the right treatment and recovery pathways. Working both independently and as part of a wider multi-disciplinary team, you’ll collaborate with partners such as housing services, healthcare professionals, and criminal justice agencies to ensure individuals receive holistic, person-centred support. This is a role where you can make a genuine difference, supporting people to improve their health, wellbeing, and overall quality of life. About you You’ll be passionate about supporting others and committed to creating fair opportunities for all. You’ll be confident working both independently and as part of a team, with the ability to build trust and engage individuals who may be difficult to reach. You will: Hold an NVQ Level 3 in Health & Social Care (or equivalent), or be willing to work towards it Have a good understanding of the challenges faced by individuals experiencing substance misuse Be confident managing a caseload and working with people with complex needs Be able to work flexibly across community settings Due to the nature of the role, a full UK driving licence and access to a vehicle is essential. We welcome applicants with transferable skills and are open to supporting development for the right candidate. Full job description and person specification is available upon request. What We Offer We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package: 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays) Pension scheme with 4.5% employer contribution, matched up to 6.5% Life assurance (3× annual salary) Enhanced sick pay and family-friendly pay Birthday leave and the option to buy up to 5 extra days’ annual leave Professional fee reimbursement for relevant qualifications 24/7 online GP access and Employee Assistance Programme Recognition and long service awards via our Way to Go and Aspirations portals £500 Recommend a Friend bonus Cycle to Work scheme and Credit Union membership Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good Free will writing service and wellbeing initiatives throughout the year Inclusion and accessibility Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation. If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk Closing Date: 2026-04-28 Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support. We have almost 200 services around England – and nearly 3,500 amazing staff and volunteers who run them. Every year our services support around 125,000 people. Bringing together two big organisations is not a small task and it’ll take a while to fully integrate our systems, processes and approaches. That’s why you will notice various brands including, ‘Richmond Fellowship’ or ‘Aquarius’ (our subsidiary charity in the Midlands). Aquarius Aquarius is a subsidiary of Waythrough. Aquarius is a Midlands-based charity supporting individuals to overcome the harms caused by drugs, alcohol and gambling. Aquarius has always held the view that people we support could resolve their problems with support and guidance and that people have the ability to find their own solutions to their problems. Our roles across the organisation include Practitioners and Administrators as well as Team Managers. Find out more at www.aquarius.org.uk