Project Manager Umbrella Day Rate 9 Month Contract Osterley, Middlesex (hybrid) Our client within telecommunications is currently searching for a Business Transformation Manager to join their team in Osterley for a 9-month assignment. As a Project Manager in the Change Delivery team, you’ll be a project delivery expert. You’ll use your practiced project management skills to plan and lead Business Change initiatives, working with a diverse range of stakeholders across business functions and technology. You’ll champion the voice of the customer and ensure change lands effectively across the organisation Responsibilities: Drive and lead Business Change projects defining, planning and implementing in line with strategic objectives and defined launch criteria ensuring a high-quality change experience for customers and employees at all times. Collaborate and lead cross-functional teams working with stakeholders from across Business Services including Proposition, Product, Technology, Operations, Sales and Marketing depending on the initiative scope Be an inspirational leader of the project team throughout the project lifecycle encouraging collaboration, delivery focus, decision making and escalations Shape and scope the project deliverables, project structure, resource plans, timelines, and dependencies ensuring all stakeholders are clear on their role and the outcome they are responsible for delivering. Apply governance that ensures effective project communication, business decisions, risk and issue identification, mitigations and resolution to ensure high quality project outcomes. Present and lead on project updates to stakeholders across the business ensuring clear and crisp communication, including updates to Senior Management as required. Ensure projects deliver on time, to scope and budget with efficient use of resources and a continuous focus on the customer and business impact. Own and manage project artefacts such as project plans, RAID logs, RACI. Ensure all stakeholders receive regular and timely communications of project status, decisions required and escalations always creating one version of the truth. Undertake post implementation reviews to measure project effectiveness, identify learnings and build these into future projects to improve performance. Skills / Experience Required: Strong senior stakeholder management skills will be key. You’ll have a natural ability to facilitate decision making, escalation of risks, and to hold project team members to account to deliver against commitments. The ability to recognise and plan for interdependencies and constraints within programmes or portfolios of projects, simplifying complex situations where necessary to aid business understanding and decision making. Demonstrable resource planning, business planning, benefits management experience. Proven experience of working in matrix environments with the capability to influence across both business and technology teams, working in conjunction with technology project managers. Ability to work with high level direction, independently progressing project shaping, set up and delivery. Good understanding of project delivery best practices and how to use them. You’re a natural collaborator. You love bringing people together and working with them to shape and deliver a solution and bringing all stakeholders on the journey. You’ll have a passion for delivering excellence for customers and employees with the projects you lead. A passion for continuous learning and improvement always building on experience and best practice. If you are interested in this position, please do not hesitate to apply! Please note that in the event of high volume of applications, we will only be able to reach out to successful applicants in the first instance.