2nd Line Support (MSP)CloudScope are looking for a 2nd line support Engineer to work working with a leading IT Managed Service Provider near Lowestoft. We are looking to a 2nd line support engineer with 3 plus years’ experience in IT support and ideally client facing background or with outstanding communication skills.
The Role
* Working with a portfolio of over 300 and counting local companies
* Field based and remote
* Installing PC’s
* Installing network devices
* Maintaining devices
* Server Installs
* Some project management
The Candidate
* Three Years’ Experience in IT Support
* O365 experience
* Experience or troubleshooting Windows networks and Windows
* A track record of implementing, supporting and troubleshooting Windows Desktop Operating Systems, networks and some server experience
* Full Driving Licence
* Client Facing skills
Desirable
* Microsoft certification such as MCP
* Managed services experience
In return for your hard work you will have the opportunity to join this business on the crest of major expansion and play a key part in the business’s future.
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