Workshop Manager
Citygate West London
OTE: £60,000
Workshop ManagerRole Overview
We are currently seeking an experienced Workshop Manager to join Citygate, the largest Volkswagen Group dealership in Europe, and a flagship Volkswagen site. This is a high-profile role managing a multi-brand operation across Volkswagen, KODA and CUPRA, within the largest dealership in the group.
You will be responsible for planning and coordinating workshop activity to meet customer requirements, maximise utilisation and profitability, and lead a large team of Technicians. Working closely with the Aftersales Manager, you will play a key role in delivering exceptional quality, efficiency, and customer care.
Workshop ManagerKey Responsibilities
As Workshop Manager, your responsibilities will include:
1. Controlling the flow of work through the workshop to ensure repairs are completed within agreed timescales
2. Driving workshop productivity and efficiency, with a target of 100% utilisation
3. Leading, motivating, and communicating effectively with all members of the workshop team
4. Scheduling work based on customer requirements, technician av...