Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Business MI Analyst
Contract: Full Time Permanent
Hours: Monday to Friday normal office hours
Site:Office-based at Leeds, LS11 5BD
Salary: £28,000
Here at Conduent we have an amazing opportunity to join our team as a Business MI Analyst at our offices based in Leeds. As a Business MI Analyst, you'll be at the heart of analyzing and reporting management information to drive business decisions.
Key Responsibilities
* Provide ad-hoc reporting to management to mitigate risk and drive business decisions.
* Build positive relationships and collaborate with a variety of roles at all levels.
* Able to present data to all levels within the organisation.
* Analyse and interpret data regarding key performance metrics for various target audiences
* Develop and adapt MI according to requirements.
* Respond to ad-hoc requests for MI, data, or analysis.
* Understand business processes and underlying data to add value and practical insights to MI.
* Identify opportunities for process improvement.
* Seek opportunities to improve business performance or drive business benefit through data analysis.
* Able to develop effective data collection plans
* Support systems or process change to help maintain data integrity and identify reporting opportunities.
Skills & Qualifications:
* Advanced MS Excel user and proficient in the use of MS Office suite (Word, PowerPoint, Outlook etc.) as well as MS DevOps
* Possess effective time management skills and able to prioritise workloads
* Able to extract exacting requirements from stakeholders for full comprehension and effective listening skills and effective in asking open questions to elicit information
* Knowledge of Project Management methodologies especially Agile
* Possess an analytical mindset in their approach
* Knowledge of Lean methodologies
* Previous experience working with large and complex datasets
* Previous experience of service centre operations is beneficial
What we offer you:
33 days annual leave (including bank holidays)
Life Assurance x 4 annual salary
Private Dental Plan
Private Medical Insurance (Aviva)
Income Protection Scheme
EAP including local discount.
Excellent Online Learning Platform
Cinema Society Discounts
Apprenticeships
Free Eye Tests
Mentoring Programs
Travel & parking information:
We are based a short 10–15-minute walk from Leeds railway station.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:click here to access or download the form. Complete the form and then email it as an attachment toFTADAAA@conduent.com.You may alsoclick here to access Conduent's ADAAA Accommodation Policy.
At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.
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