Working on Norfolk Constabulary and Suffolk Constabulary's busy ICT Service desk. Taking telephone calls, live chats and dealing with in coming self-service portal requests. We are looking for a motivated individual driven to take a large number of calls/chats and in-between actively deal with Self Service Portal requests. Working on a rota between 08:00-17:00 Mon-Fri, no weekends or B/H. Office based for 3 months initially, review will be had before hybrid working, after the first 3 months. 3 years experience within ICT Service Desk Analyst ICT Service Desk Analyst ICT Service Desk Analyst ICT Service Desk Analyst ICT Service Desk Analyst ICT Service Desk Analyst ICT Service Desk Analyst ICT Service Desk Analyst ICT Service Desk Analyst