Overview
Wordings / Contracts Manager
London, UK
Our Global Wordings Services team has an exciting opportunity to join them as a Wordings Manager. You will be an integral part of the team supporting the underwriting business across all product lines covering a wide variety of complex risks. You will have the opportunity to demonstrate your technical drafting skills and advisory services to the underwriters, their clients and brokers in order to provide a service differentiator for AXA XL. This role requires a high standard of strategic leadership, technical, collaborative skills, and a willingness to seek continual process improvement opportunities.
Reporting to the Head of Global Wordings.
Responsibilities
* Teamwork – collaborate with colleagues across the Wordings team, the wider Legal Department and beyond to deliver on team objectives and service delivery requirements. Cultivate a safe and inclusive value-based culture based on robust leadership and high performance while fostering team spirit and a sense of purpose.
* Governance and Contracts Certainty – ensure contract certainty and adhere to governance principles in reviewing, managing, and advising on contractual terms in accordance with underwriting, legal, risk, compliance and regulatory standards and requirements.
* Leadership – coach, develop and motivate direct reports and junior team members. Responsibilities include recruitment and selection; staff appraisals; workforce planning; providing feedback and training opportunities; addressing staff grievance and performance issues; and reward and remuneration in line with AXA XL’s policies.
* Role modelling – set a high bar for performance, engagement and commitment. Coach, develop, set expectations, evaluate and hold people accountable for delivering. Take initiative and lead independently.
* Analysing – review existing products, new products and competitors, including analysis and explanation of individual clauses through to entire product wordings, with a focus on delivering commercial solutions to issues raised.
* Collaboration – work with key stakeholders to build new insurance products from scratch and/or refine or expand existing products. Deliver fast, efficient and high-quality service to internal underwriting partners, prioritising their and the policyholders’ needs. Maintain clear and regular communication with underwriting teams, understanding their business and needs.
* Technology – embrace new technologies, use and manage contract management systems and tools, and seek opportunities to improve and adapt emerging contract management technologies.
* Training and Development – develop team colleagues and share best practice across the wider business.
* Oversight of wordings instructions from various lines of business, ensuring caseloads are appropriately managed with high quality, consistency and service.
* Assisting the Head of Wordings with setting goals and the strategic direction of the Wordings Team.
* Project management – lead team-specific projects and assist with company-wide projects. Identify trends and systemic issues from wordings reviews; generate reports and present information to upper-level managers and other parties.
* Analytical and critical thinking, technical underwriting proficiency, and strong interpersonal skills.
We are looking for the following abilities and skills:
* An ability to think creatively and provide underwriters, brokers, and clients with practical wordings solutions.
* An ability to interrogate and explore complex and abstract concepts relevant to policy coverage.
* An ability to communicate ideas simply, both in writing and face to face.
* A comprehensive understanding of insurance law concepts.
* First-class drafting skills in English.
* An understanding of how insurance products are constructed and perform in the real world.
* A logical and methodical approach.
Experience in the following areas is desirable but not essential:
* Leading projects and taking responsibility for colleague performance and development.
* Specialty lines products, high product risk business and delegated authority business.
* The use of contract analytics technology tools and proficiency in more general systems, and MS applications (Excel and PowerPoint).
* Has the gravitas and technical expertise to serve on recognized London market wordings committees.
FIND your future
AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re / insurance, we reinvent it. By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty. With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.
Inclusion & Diversity
About AXA XL
The P&C and specialty risk division of AXA known for solving complex risks; we strive to deliver exceptional client service across lines of business.
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