Trainee Service Technician – Nottingham
We are a and manage over 25% of the UK’s acute bed and mattress fleet, working with more than 150 hospitals across the UK and Ireland.
Working as part of a dedicated team, you will provide caregivers with the products and knowledge they need to deliver a high-quality service to patients.
We are looking for dedicated a Trainee Service Technician to join us and help provide high-quality products to customers across Nottingham.
Your Role:
As a Trainee Service Technician, you will ensure an effective and timely delivery and maintenance service to our customers. After training, this will include the delivery and set up of products for patients, within agreed delivery times, repair and proactive maintenance of products and support at delivery stage to customers in various clinical environments.
Main responsibilities of the role:
– Deliver clean, ready-to-use, products to customer sites
– Collect products after use and return to the service centre location
– Disinfect, function check, repair and electrical safety test products – full training will be given
– Complete records of testing, delivery and collection within our computerised system
– Maintain available product stock and spare parts inventory
– Complete product modifications when required
– Provide product demonstrations and basic training to staff
– Maintain a clean and tidy work environment
Hours of work: 37.5 per week, working Sunday to Thursday (Sun and Mon 8am – 6pm, Tues to Thurs 8am – 3.30pm/10.30am – 6pm)
Experience Needed:
To join us as a Trainee Service Technician, ideally you will need to have or be willing to develop the following skills:
– Mechanical or electrical interest/experience desirable, but not essential as full training will be provided
– Full, valid UK driving licence required (we use long wheelbase vans, but training and support to build confidence in manoeuvring these vehicles will be provided where required)
– Knowledge of Medstrom and/or other medical device manufacturers’ products would be desirable but not essential
You will also need the following:
– A proactive, ‘can-do’ attitude, keen and enthusiastic
– Excellent customer service skills
– The ability to communicate effectively
– The ability to work under your initiative, and follow procedures to achieve deadlines
– Basic PC skills to include email and MS Office
– DBS-checked (or the willingness to complete one)
Basic knowledge of hygiene and safety rules would also be desirable.
In addition to the salary and related benefits, you will join a company that has grown extensively within the last 5 years and through our unique ownership model is continuing to grow, whilst offering great career opportunities for those that are keen to progress.
Medstrom are an equal opportunities employer, we value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
Medstrom operates a zero-tolerance policy to any harassment, of any kind, towards our colleagues.