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Hybrid customer experience lead — drive cx excellence

Abingdon
Taylor & Francis Group
Posted: 11 June
Offer description

Taylor & Francis Group is looking for a Customer Service Customer Experience Lead to guide a global team and enhance customer satisfaction. This hybrid role requires three days on-site in Abingdon and offers responsibilities like managing customer queries and driving improvement initiatives.

The ideal candidate will have advanced knowledge of Microsoft Office, experience in customer service management, and project oversight skills. Join us for a rewarding career.


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