Our Integrated Security Solutions team is dedicated to delivering high quality service to customers by providing service and commissioning support on CCTV, networks and integrated systems. We are looking for Service Engineers who can identify and rectify problems before they occur.
The Service Engineer will provide service support on CCTV, mainly working at one customer and associated sites, while supporting our technical teams and delivering expert knowledge based on their install and service background.
As a Service Engineer you will provide excellent customer service for both internal and external customers, manage and establish relationships with key customers across the North London region, ensure customer satisfaction through servicing devices safely, handle ambiguity, make decisions and manage multiple tasks simultaneously, plan and work technically within an integrated security environment, coordinate with the planning team to manage time and job prioritisation, and carry out reports, handover certificates and checklists as appropriate.
Competitive salary, pension, life assurance, employee assistance program, employee referral scheme, discount on Johnson Controls security products including ADT Smart Home, voluntary schemes for childcare vouchers, cycle2work, eye care vouchers and holiday purchase. Our company culture promotes work‑life balance, continued learning and development, access to mental health support and a fantastic benefits package.