Job Description
Front of House Co-ordinator (Part Time)
Colet House, London
We are looking for a reliable and considerate Front of House Co-ordinator to support the smooth day-to-day running of Colet House. This role is central to creating a welcoming, inclusive environment for everyone who visits or works in the building.
Typical Hours: Saturday 17:30 - 22:30; Sunday 08:30 - 18:30 (subject to change - 15 hrs per week guaranteed + additional hours available on some evenings)
Salary: £13.15/hr
Start: January / February 2026
Interviewing: December 2025 / January 2026
Key Responsibilities
Front of House & Administration
* Log attendance accurately in registers and records
* Use our online booking system to check guests in and sell tickets on the door when required
* Maintain reception and front-of-house standards throughout the day
* Handle incoming calls and greet all visitors with professionalism and courtesy
* Keep studios and rooms prepared and tidy for users
* Manage incoming and outgoing deliveries
* Ensure meeting rooms, kitchens, and shared areas remain clean, orderly, and well-stocked
* Order supplies for the building as needed
* Provide general support to those visiting or working within the building
* Wear agreed staff attire, typically a branded t-shirt or fleece
Room Hire Support
* Check the daily diary for scheduled meetings and hirers
* Welcome hirers and assist with set-up where appropriate
* Liaise with the Managing Director regarding room preparation
* Deliver fire safety briefings or training to hirers when required
House Maintenance & Safety
* Water indoor plants and outdoor garden areas when needed
* Report maintenance or security concerns promptly to the Managing Director
* Ensure all emergency exits remain clear and in good condition
* Carry out regular Health & Safety checks as agreed with your manager
* Support general housekeeping throughout the day to keep the building neat and presentable
What We’re Looking For
We welcome someone who:
* Is steady, approachable, and respectful in all interactions
* Brings care and attention to detail
* Works well with others and supports an inclusive environment
* Takes pride in maintaining high standards across shared spaces
* Communicates clearly and reliably
* Is comfortable taking initiative to keep the building running smoothly
Desirable Experience / Skills
* Previous Front of House, reception, or customer-facing experience
* Experience handling bookings, ticketing, or payments in a professional setting
* Administrative skills, including maintaining records, logs, or spreadsheets
This role sits at the heart of our community, helping create a space grounded in kindness, inclusion, and equanimity. If you value these qualities and enjoy supporting a calm, organised environment, we encourage you to apply.