Join our thriving Manor Cottages Team! Salary: Up to £24,941 per annum Hours: 37.5 per week, Monday to Saturday Location: Our friendly Bourton-On-The-Water location. About the Role: We’re looking for a skilled and hands-on Maintenance Operative to join our team. You’ll be the go-to person for tackling property repairs, carrying out routine maintenance, and responding quickly to any issues during a guest’s stay. Working closely with property owners, guests, and contractors, you’ll help keep every property safe, functional, and looking its best. What You’ll Do: Respond quickly to guest maintenance requests with effective solutions Carry out repairs, routine upkeep, and seasonal adjustments (heating, hot water, etc) Liaise with contractors for specialist work Complete regular property inspections and log via our KEA system Communicate clearly with owners and guests, in person and by phone Assist with property quality checks alongside the QA team Keep the company vehicle maintained, stocked, and ready Support winter projects such as decorating and refurbishments Arrange refuse collections as required Follow all Health & Safety and company policies Submit expenses promptly via Concur If you’re practical, quick to problem-solve, and enjoy variety in your work, this is a role where every day is different – and your skills will make a real impact. What You’ll Bring ✅ General maintenance knowledge plus at least one trade skill (carpentry, plumbing, electrics, painting/decorating) ✅ Full, clean driving licence ✅ Able to work independently and stay calm in emergencies ✅ Strong problem-solving skills and attention to detail ✅ Clear communicator with guests and owners ✅ Basic IT skills for reporting and inventory management Bonus points for professional trade qualifications, experience in building systems (boilers, alarms), local area knowledge, holiday let or hospitality experience, or familiarity with Health & Safety standards in holiday accommodation. Who Are Manor Cottages ? Manor Cottages is based in the Cotswolds and has been letting holiday cottages for over 35 years. The business has grown enormously in 35 years, but what has remained the same in all that time, are our core values. From day one we set out to offer honest, friendly, and trusted advice. And with this set of principles, we have grown from offering a handful of cute, thatched cottages for two, to over 300 properties of all shapes and sizes. Proudly part of the award winning Sykes Holiday Cottages, but maintaining their local presence and team at their Bourton-On-The-Water office. Why You’ll Love Working With Us At Manor Cottages & Sykes, we believe in rewarding our people: Performance bonus – up to 5% of salary 33 days holiday (including bank hols) extra days with long service Your birthday off just because! Two paid volunteering days each year Proud to be a BCorp – we care about people & planet Enhanced Maternity & Paternity leave (24 weeks maternity, 3 weeks paternity at 100% pay) Generous discounts on stays for you, family & friends Employee savings scheme 24/7 mental health support and health cash plan Loads of training & development opportunities We’re all about diversity, inclusion, and bringing your authentic self to work. Need adjustments for the recruitment process? Just ask, our team is happy to help. Apply now and help us create amazing holidays with Manor Cottages!