Kickstart Your Career in IT with EPX!
Do you enjoy solving problems, helping people, and working with computers? EPX is looking for an IT Apprentice to join our friendly team. This is a great opportunity to learn hands-on skills, gain experience in the workplace, and start building a career in technology.
At EPX, we help all kinds of businesses across the UK keep their computers and systems running smoothly. Youll get real training and support from experienced staff, so you can grow your knowledge and confidence every step of the way.
In this role, youll work towards your Level 3 Information Communications Technician qualification, delivered by our expert training team at Baltic Apprenticeships.
A Typical Day in the Job:
1. Provide support to customers, suppliers, and partners via telephone, remote support and onsite visits.
2. Create and take ownership of tickets and be responsible for allocated work.
3. Communicate effectively with customers via telephone and maintain excellent written job-notes throughout.
4. Adhere to and continue toward company processes and procedures.<...