Product Technical Manager – Ambient (FTC)
Contract type: Fixed Term Contract (12 months)
Location: Hatfield (Hybrid working – 3 days in the office)
Working hours per week: 40 hours
Level: Manager
Responsibilities
* Manage all Product Safety, Supplier management, Product quality, compliance and internal and external reporting against the product category
* Manage the successful launch of the technical elements of Ocado Own Brand products
* Ensure all Technical KPI targets are managed and reported against
* Support product incidents and manage complaints
* Maintain and update product specifications and QAS’s
* Keep up to date on all relating regulatory and technical challenges needed to ensure the Own Brand range is safe, legal and compliant at all times
* Implement and retain the company’s high technical standards across the category
* Engage with stakeholders to maintain Product Safety, Compliance and Quality in everything we do
* Maintain all due diligence processes to ensure all Ocado Own Brand products are safe and legal
* Manage the category Own Brand supply base
o Product Quality monitoring and improvement plans
o Maintain quality against QAS benchmark standards
o Building strong partnerships and developing efficient ways of working with the category supply base
* Engage on the Own Brand supply base:
o Sustainability
o Sourcing with integrity, including Human Rights
Qualifications
* Minimum 5 years of Technical Management experience
* Food technology degree (or similar)
* Adept in product risk and crisis management
* Ability to interpret data and act upon it
* Adaptability and flexibility in an ever-changing environment
* Focus on quality, accuracy and attention to detail
* Highly organised and self‑motivated
* Embedded knowledge of food law and product law
Benefits
* Private medical insurance with option to add your family
* Digital GP appointments, market‑leading family policies, mental health support, discounted gym memberships, dental insurance, and more
* Recognition with a reward platform, up to 7% matched pension contributions, 15% Ocado discount, 20% M&S discount, free breakfast every day in the office, electric vehicle leasing scheme, and free shuttle bus from Hatfield station to the office
* Hybrid working, 26 days holiday plus 8 flexible bank holidays, options to buy extra holiday, 2 weeks work from anywhere, and lifestyle break opportunities
We’re an equal opportunities employer, which means that we make sure all potential colleagues are treated fairly and equally.
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