ABOUT US The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our residents, our communities and our people, any profit we make is re-invested in new and existing homes and improving services. The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. JOB DESCRIPTION About the role The Guinness Partnership is looking to recruit a Learning & Development Training Advisor to join a busy thriving team in Oldham on an up to 9-month fixed term contract basis covering maternity leave. We currently offer hybrid working, blending office / on site days with working from home. As a Learning & Development Training Advisor you will help to design and deliver learning and development interventions in digital, virtual and classroom formats. Each intervention will have clear aims and objectives to meet business needs, using both proven and innovative learning methods. Key responsibilities include: Work with project groups in own areas of specialism across Guinness to support organisational improvements by designing and delivering appropriate training courses and materials. Carry out effective evaluation to ensure training enhances the knowledge, skills, and behaviours of colleagues. Actively seek feedback on learning and development activities taking corrective action where necessary to ensure activities meet customer requirements. Ensure learning is embedded and the desired changes can be measured and evidenced. Develop, edit, implement, and evaluate learning materials to ensure their deliver the required outcomes. Use in-house subject matter experts to verify learning aims and objectives and content accuracy. Lead on the delivery of in-house courses and programmes in own areas of specialism. For a full list of key responsibilities please review the role profile. What were looking for We are a customer-focused organisation, and we recognise that how we work is just as important as what we deliver. This role will play a pivotal part in implementing the new Competence and Conduct Standard for Social Housing, due to be introduced in October 2026. As an experienced Training Advisor with a strong background in Customer Service, you will bring excellent customer service skills, a passion for learning, and the ability to support colleagues in developing their capability. You will also be able to demonstrate: Proven experience in designing and delivering learning and development solutions across digital, virtual, and in-person formats. Strong presentation and facilitation skills. A solid understanding of the full training cycle, including needs analysis, design, delivery, and evaluation. Excellent communication skills. Good working knowledge of Microsoft Office applications. Strong organisational skills, with the ability to prioritise effectively and meet deadlines. The ability to work independently as well as collaboratively within a wider team. Flexibility and the capacity to adapt quickly to changing priorities and timescales. Demonstrate Guinness Behaviours. Desirable experience: Experience in housing sector. PLEASE NOTE This role does require regular travel to various sites to deliver training. If you are interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the role profile. Benefits Holidays We offer 25 27 days holiday a year, plus bank holidays. We will also give you the opportunity to buy up to an additional 5 days. You will also receive additional holiday in line with your length of service (1 extra day per 5 years service, capped at 4 days). Competitive Pension Scheme We will help you save for your retirement through our workplace pension scheme. Guinness match your contribution up to 9%. To help you get the most out of your pension contributions, we operate a salary sacrifice arrangement that means you will pay less National Insurance contributions. Benefits Portal We have a lifestyle benefits scheme, pulling together a range of special offers and great deals. You can make some great savings on everyday shopping from fashion and electronics to travel, leisure and days out and weekly supermarket shopping. Performance Pay Annual Performance Score bonus subject to eligibility Life Assurance For peace of mind Guinness provides three times salary life cover in the event of your death Health Plan Options There are a couple of health care schemes available depending on the post grade VDU/DSE Free eye test vouchers every 2 years with £55 contribution to glasses if requires for VDU work Access to the Finance wellbeing portal Professional subscription annual payment Travel season ticket loan Car lease scheme