About
IT Support person required by education organisation on a part-time basis.
You will be working with young people who have been severely bullied and/or experience high levels of anxiety about attending school. They provide a safe environment with clear boundaries for behavior, and an individual full-time academic, pastoral, and therapeutic programme.
Once students have regained their confidence and are able to cope academically and socially, they support their return to mainstream school, college, or employment. It is important that the jobholder concurs with this aim.
Technical Skills (IT Support)
* TCP/IP Protocol, DNS Protocol.
* Understanding of routing, firewalls, configuration, and management of Wifi infrastructure, APs.
* Knowledge of administration and configuration of different OS (Chrome OS, Windows, Mac OS, Linux).
* Printers configuration.
* Laptop and desktop repair (hardware and software).
* Strong analytical and logical thinking.
* Ability to work with various technologies and systems.
* Knowledge of software and hardware troubleshooting procedures.
* Ability to maintain accurate records and documentation.
* Finding technical solutions to organisational needs.
* Knowledge of Internet Safety in Schools.
* Filtering and monitoring.
Skills/Knowledge (all Essential)
* Confidence to build upon students’ interests and ideas within a negotiated curriculum.
* Very strong subject knowledge.
* Understanding the impact of emotional well-being upon a student’s ability to learn and vice versa.
* Understanding of safeguarding and child protection regulations.
Additional Information
Buzzwords: IT Support, Helpdesk Support, 1st Line Support, 2nd Line Support, Network, Desktop, Support Analyst, Windows XP / 7 / 8 / 10, Windows Server, Exchange, Active Directory (AD), Virtualisation, MCSA, MCSE, MCITP, MCDST, MTA, Microsoft, Customer Service, Degree, Graduate, Trainee, Junior, Part Time
Salary/Hours
15-20 hours a week (ideally 3 to 4 hours a day).
Annual (FTE) salary of £28,000 pro-rated.
Location: Cambridge.
Nice-to-have Skills
* Routing
* Firewalls
* Windows
* Linux
* Troubleshooting
* Windows Server
* Active Directory
* MCSA
* MCSE
Work Experience
* Desktop Support
* Systems Administrator
Languages
* English
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