Overview
Step into a key role that keeps our school running smoothly and efficiently. You'll be the heartbeat of our busy SEN environment, providing vital administrative support to staff and managers, managing essential records, coordinating communications, and ensuring a warm, professional welcome for students, parents, and visitors alike. No two days will be the same as you balance a variety of tasks—from responding to urgent requests, supporting both teaching and support staff, to maintaining high standards of organisation, accuracy, and confidentiality. Your contribution will directly support the safe, nurturing environment where every student can flourish.
What You'll Be Doing
* Managing and maintaining accurate, confidential records
* Coordinating effective communication between staff, families, and external partners
* Handling a diverse range of administrative tasks that keep daily operations on track
* Supporting staff with urgent requests and helping the school deliver a seamless experience
* Creating a welcoming, professional environment for all visitors and school community members
* Playing a vital role in upholding the school's high standards for organisation and confidentiality
Qualifications and Experience
* Experienced in administration, with solid knowledge of relevant practices and software
* Confident working both independently and collaboratively within a busy team
* Excellent communicator, comfortable drafting letters, memos, and handling sensitive information
* Organised and efficient with strong time management skills and the ability to juggle priorities under pressure
* Tech-savvy with good IT skills to support daily administrative functions
* Adaptable, reliable, and committed to supporting the wellbeing and success of our students
We place the outcomes of the pupils in our services at the heart of everything we do, so you'll wake every day in the knowledge that your role will have a significant positive impact on the lives of others.
We are committed to safeguarding and promoting the welfare of pupils. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS.
About Underley Garden School and Outcomes First Group
Underley Garden School is a large school with small class sizes, focusing on pupils aged 5–19 with a range of complex needs associated with autism and learning disabilities, including complex communication, sensory and behavioural needs. Our holistic, person-centred approach aims to help pupils achieve high standards. We offer a comprehensive portfolio of education, care, and therapy to meet individual requirements of students with complex special educational needs.
Located near the market town of Kirkby Lonsdale on the edge of the Lake District and the Yorkshire Dales, within a commutable distance from Lancaster, Cumbria and surrounding areas. For over 16 years, Options Autism has provided care and education to pupils and adults with autism, complex needs, and learning difficulties. As part of Outcomes First Group, we lead our sector in setting and delivering new approaches with measurable outcomes for those in our care. In 2024, Outcomes First Group was officially certified as a Great Place to Work for the fifth year running.
Location and salary: Kendal, Cumbria - £27,560.00 per annum • Full Time
Posted by: Outcomes First Group • Posted: Tuesday, 21 October 2025
Benefits
Your health and wellbeing are important to us, so you'll get an exceptional reward package including:
* Life Assurance
* Pension scheme with options to increase your contributions
* Your Wellbeing Matters – access to mental health support services and physical health checks
* Market-leading flexible benefits platform (Vista) including:
o A wide range of health, wellbeing, and insurance benefits
o Hundreds of discount options valid in the UK and abroad
o Cycle to Work Schemes
o Electric Car Purchase Scheme
o Critical illness cover
o Family Growth Support – enhanced maternity and paternity leave, plus paid fertility treatment support
* Birthday Chocolates
* Gift Voucher at Christmas
* Medicash Wellbeing Health Expenses including Employee Assistance Programme and Anytime Healthline
* Team Building Days
* Go Green Initiative – staff living outside a 10-mile radius from Underley Garden receive monthly travel payment; car sharing encouraged
Note
Additional information about 4-Day Working Week (4DWW) trials and related wellness provisions is shared in the original description. This version preserves the substantive content while presenting it in a clean, accessible structure.
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