Property Claims Manager Buckinghamshire Salary Dependent on Experience Excellent Benefits We are currently recruiting for a Property Claims Manager on behalf of our client, one of the UK's leading claims management companies with a growing reputation in the market. The purpose of the role is to effectively manage a team of Claims Handlers, ensuring that financial, quality and customer service targets are all met. Hybrid working options are available with this role, with a minimum of 3 days in the office per week required. Key Responsibilities Day to day running of a team of Claims Handlers. Reducing financial leakage on claims. Understanding the needs & requirements of the customer (i.e. insurer, policyholder, etc). Constantly reviewing current working practices and re-engineering business processes in order to deliver best practice. Implementing change programmes in line with agreed projects and initiatives. Carrying out 1-2-1s with all staff members as required, provide relevant feedback to staff. Carrying out regular audits of the team’s performance. Assisting in delivering training and coaching for staff. Communicate with all other areas of the business to ensure service delivery. Support the business in resolving complaints. Key Requirements Previous experience as a Claims Manager / Team Leader, including supervisory and performance management experience. Experience of dealing with Property Claims, ideally from a restoration background. Relationship building experience. Excellent communication skills, both verbal and written. Cert CII or equivalent. Keywords: Claims Manager; Claims Team Leader; Property Claims Manager; Property Claims Team Leader; Property Claims; Household Claims We do not retain any personal information without your permission. Please refer to our data protection policy on our official website for more information - www.claimsrecruitment.co.uk