Main Purpose The Global Operational Excellence Specialist is responsible for delivering operational excellence by driving efficiency, productivity, and continuous improvement. Responsibilities & Key Tasks Process Optimization – Identifying process inefficiencies, standardizing best practices, and improving workflows to drive continuous improvement initiatives. Continuous Improvement – Champion a culture of continuous improvement to achieve efficiency in both processes and systems. Change Management – Leading transformation initiatives and ensuring adoption across global teams. Performance Metrics & KPIs – Monitoring and analyzing key performance indicators to drive strategic decisions and measure success of transformation initiatives. Cross-functional Collaboration – Working with all organization streams and regions to align goals. Technology Integration – Leveraging available technology toolsets to streamline operations. Compliance Management – Ensuring global operations meet ISO regulatory standards. Training & Leadership – Coaching teams on best practices in operational excellence. Knowledge & Experience Understanding of industry Information Security Management Systems (ISMS) and Quality Management System (QMS) standards such as ISO 27000:1 and 9000:1. Minimum of ITIL Foundation Certification or equivalent. Proven track record in operational excellence, process improvement, or global operations.