Kings Lynn
Permanent Full time, hybrid
Up to £45,000 DOE
Hybrid working
SF Partners are looking for a highly organised, proactive, and detail-driven Executive Assistant to work closely with the COO, supporting day-to-day operations, key projects, and cross-functional initiatives. This is a fast-paced and varied role suited to someone who thrives under pressure, uses initiative, and can combine strong analytical skills with a hands-on approach.
This is for a great client of ours in Kings Lynn, who have recently undergone a huge transformation process, so you will be joining the business at a fresh and exciting time.
The successful candidate will be confident managing sensitive information, highly proficient in Excel, and comfortable handling customer escalations with professionalism and urgency.
Key Responsibilities:
Executive Support
Manage the COO's calendar, inbox, and communications, ensuring priorities and deadlines are effectively managed
Prepare reports, presentations, and updates for internal and external stakeholders
Draft correspondence and review documents with a high level of accuracy and confidentiality
Coordinate meetings, travel, and events
Project Coordination
Support the planning and delivery of key operational and strategic projects
Track progress, manage timelines, and maintain project dashboards using Excel and relevant tools
Follow up on actions, identify potential delays, and ensure projects stay on track
Operational Support
Assist with performance tracking, KPI reporting, and data analysis
Support supplier and vendor coordination
Monitor budgets and contribute to cost control initiatives
Help drive process improvements and operational efficiencies
Prepare materials for leadership and board meetings
Customer Escalations
Act as a key contact for customer issues requiring escalation
Work closely with internal teams to resolve issues quickly and effectively
Identify recurring problems and provide insights to improve processes and service delivery
Cross-Functional Collaboration
Work closely with teams across Sales, Operations, Finance, and HR to ensure alignment
Maintain clear and effective communication on behalf of the COO
Anticipate business needs and proactively provide support where required
Skills & Experience
Proven experience supporting senior leadership, ideally within a fast-paced operational environment
Advanced Excel skills (including pivot tables, formulas, and reporting)
Strong project coordination or management experience
Excellent communication skills, both written and verbal
High level of discretion and professionalism when handling confidential information
Exceptional organisation, attention to detail, and ability to manage multiple priorities
Proactive, adaptable, and solutions-focused approach