Temporary to Permanent or Permanent OpportunityFull-time | Office-based with travel | Driving licence required
Your new company
You'll be joining a dynamic and community-focused organisation that delivers vital support services across South Warwickshire. This charity is committed to empowering individuals aged 25 and over by providing accessible, low-level advice and guidance to help them maintain their independence and improve their housing situations. With a strong emphasis on equality, inclusion, and person-centred support, this is a rewarding opportunity to be part of a team making a real difference.
Your new role
As an Information and Advice Worker, you'll be the first point of contact for individuals seeking support with accommodation-related issues. You'll deliver brief interventions through a variety of channels including drop-in hubs, virtual sessions, phone, email, and video calls. Your key responsibilities will include:
1. Conducting initial assessments and providing short-term advice
2. Supporting individuals with housing, budgeting, benefits, and signposting to relevant services
3. Coordinating support plans and referring to longer-term services where needed
4. Maintaining accurate records and contributing to service development
5. Promoting the service within the community and liaising with external agencies
6. Supporting reporting and outc...