Are you someone who is excited about charity retail, fashion, and can use their initiative? Do you have experience managing a retail team? If yes, then please keep reading as we may have the role for you.
Join our friendly team in Norris Green, Liverpool, and help us make a difference in the community. We’re looking for a passionate and motivated individual to support the day-to-day running of our shop and help it reach its full potential.
This is a permanent position, working full time (37.5 hours per week) over 5 days.
As an Assistant Shop Manager, you will:
1. Help develop in-store systems and promote donations and sales to maximise profits.
2. Represent Mencap as an efficient and charitable organisation by ensuring that your actions reinforce the Mencap aims and values.
3. Strive to ensure stock is generated from the local area and donors.
4. Sign up donors to the Gift Aid scheme and ensure maximum income is achieved through Gift Aid.
5. Be responsible for achieving profit targets by ensuring sales are maximised and costs are effectively managed.
6. Maintain the store to a high standard of presentation throughout.
7. Build an effective volunteer team and provide training, development, work reviews, and appraisals to paid staff and volunteers.
8. Be responsible for all financial and cash handling and health and safety.
To be a successful Assistant Shop Manager, you will be:
1. An experienced assistant manager or supervisor with the ability to maintain budgets and complete weekly income and banking sheets accurately, preferably with previous charity retail experience.
2. Have a flexible approach to working hours and days, including working weekends and Bank Holidays as appropriate.
3. Willing to travel to occasional team meetings, training events, and assist with setting up new stores during initial growth phases.
4. Passionate about the Mencap values and committed to ensuring our retail brand is successful.
We are an equitable, diverse, and inclusive organisation and particularly welcome and encourage disabled applicants and those from Black and Asian communities to apply, as they are under-represented within our workforce.
We are proud to be a Disability Confident Leader and welcome applicants with disabilities. For more information about the scheme, please visit the direct gov website.
JOB ID: 34210
Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure our teams feel valued and appreciated.
Our benefits package includes 32 days of paid holiday (including bank holidays, pro-rata), along with perks such as discounts at leading retailers, access to health cash plans, interest-free loans, and more.
For more details, please see the attached document outlining all the benefits available to you as a team member!
About Mencap
Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.
We support people with learning disabilities, their families, and carers. We advocate for a kinder, fairer, and more inclusive society.
At Mencap, everyone works with people with learning disabilities, providing support, advice, or working alongside colleagues.
Belonging at Mencap is for everyone, every day, everywhere.
- Everyone is expected to treat people well and make Mencap an inclusive organisation.
- Every day, we grow and learn. It’s okay to make mistakes; we learn from them and improve.
- Everywhere, people should feel respected, valued, and safe to be themselves.
We have Belonging network groups that meet online and are open to all colleagues, including groups for Black and Asian individuals, LGBTQIA+, disabled or those with long-term health conditions, women, parents, and carers, and allies.
We encourage everyone to apply to work at Mencap. We offer various contract types and working patterns. We’re not looking for specific experience; your personality and values are what matter. We will train and develop you to succeed in your role.
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