We are looking for a Housing Options Officer to work within a Local Authority based in Bournemouth! (Remote working)
Contract - 3 - 6 months initial contract with the view to being extended to an ongoing basis.
Salary - £23 - £30 per hour - may negotiate dependent on experience.
About the role:
* To assess the Council's housing duty to those applying for housing; as homeless or threatened with homelessness, in accordance with statute and Council policy and working procedures.
* As a member of a committed team, provide person-centred housing options advice and support with a focus on preventing homelessness.
* Carry out wide-ranging complex and sensitive meetings with vulnerable households, applying technical knowledge to assist and resolve housing needs where you can.
* To work in a multi-disciplinary environment, collaborating with specialist services & using your skills and knowledge, to respond to those with complex problems; including child protection, domestic abuse, adult safeguarding, mental health, substance misuse, learning difficulties, disabilities, and other medical/social issues.
About You:
* Significant experience of providing excellent customer service.
* Experience of providing professional advice to people in housing need or a relevant sector.
* Experience of working for a range of different vulnerable clients (e.g. victims of domestic abuse, mental health, offenders, substance misuse, young people, learning or other disabilities).
* Experience of managing a caseload and developing support plans.
If you are interested in this role, please contact Dane at Spencer Clarke Group - 01772 954 200. Email - .
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