Sales Support & Installations Administrator - Cardiff / Hybrid - This is a temporary position with the opportunity of becoming permanent.
Are you organised, detail-focused, and thrive in a fast-paced environment? Join a dynamic team supporting equipment sales and installations.
Key Responsibilities:
* Manage and process Direct Send orders from start to finish
* Retrieve critical documents from emails, send to customers, and update opportunity files
* Contact customers for payments and process transactions in JDE
* Handle returns cases, collections, and order spare parts
* Manage the sales support case queue and send relevant communications to customers
* Support the team with additional administrative tasks to ensure installations run efficiently
Skills & Experience:
* Proven experience in administrative roles
* Strong record-keeping and organisational skills
* Familiarity with CRM systems
* Effective problem-solving abilities
* Comfortable working across multiple IT systems
Perks: Competitive salary, 25 days holiday (+buy more), flexible working, life insurance, cycle-to-work, gym subsidies, and more.
Step into a role where your organisation and attention to detail make a real impact.