Market 36 Recruitment are currently recruiting for a Parts & Retail Manager on behalf of our client based in Framlingham, Suffolk.
This is an excellent opportunity for a motivated and driven individual to take responsibility for the efficient running of a busy Parts Department within a well-established business. The successful candidate will play a key role in supporting customers, internal departments and trade partners whilst managing the existing parts team and departmental operations.
Job Description
Reporting to the Branch & Sales Manager, the Parts & Retail Manager will be responsible for the day-to-day management and efficient operation of the Parts Department, showroom and goods inward area, ensuring excellent customer service and departmental profitability.
Roles & Responsibilities
* Managing the daily operations of the Parts Department, showroom and goods inward area
* Leading and supporting the existing parts team
* Maintaining effective communication between customers and the Parts Department
* Supporting Sales and Service Departments internally
* Managing relationships with key accounts, customers and trade partners
* Monitoring departmental profitability and operational performance
* Ensuring stock and goods inward processes are managed efficiently
* Working towards departmental targets and objectives
* Handling confidential matters with professionalism and discretion
* Supporting customers with parts enquiries and product knowledge
* Maintaining high standards of organisation and attention to detail
* Assisting during busy seasonal periods including harvest times
Experience, Skills & Qualifications
* Experience and knowledge of Agricultural and Groundcare products and parts is advantageous
* Previous management or supervisory experience is desirable
* Excellent verbal and written communication skills
* Ability to remain calm under pressure
* Strong organisational and multitasking abilities
* Proactive and methodical approach to problem solving
* Ability to work independently and use own initiative
* Excellent IT skills
* Strong attention to detail
Hours
42.5 hours per week
Monday to Friday | 8:00am – 5:30pm
(1-hour unpaid lunch)
Additional hours may be required during peak periods and Saturdays as per rota.
Salary
Competitive salary depending on experience plus profit-related bonus.
Market 36 Recruitment Ltd cover a range of sectors including Commercial, Industrial, Engineering, HR & Finance & ITAD. This vacancy is being advertised by Market 36 Recruitment Ltd. We operate as an Employment Business for temporary roles and as an Employment Agency for permanent roles