Welfare Support Officer – Dundee
Salary up to £28,917 per annum. Full time – 6 month fixed term contract, 40 hours per week, Monday to Friday. Including company vehicle and fuel card or £3,500 company car allowance.
Mears provides temporary accommodation to asylum seekers whilst their claim is being assessed in three regions: Northeast, Yorkshire and Humber, Northern Ireland, and Scotland. At the end of May 2021 Mears had over 19000 service users across the three regions. Mears works in partnership with central and local Government, registered providers, tenants, landlords and investors to find solutions to homelessness, provide more social and affordable housing and create specialist housing for people with care needs.
About The Role
Due to contract expansion, we are seeking a Welfare Support Officer to join our team. This is an exciting position that works exclusively to support asylum seekers going through their right to work asylum application process with the Home Office. The ideal candidate will be resilient, trustworthy, caring, a people person and extremely empathetic to others. As a Welfare Support Officer every day is different; no day is the same. Although this role comes with its challenges, it is an extremely rewarding role.
As a Welfare Support Officer, your main duties will include, but are not limited to:
* Ensuring service users are supported at various stages of their asylum application process, including safeguarding and welfare issues you come across
* Providing practical and emotional support to service users
* Monitoring service users’ wellbeing and support needs
* Ensuring all records are updated and accurate for Home Office audit purposes
* Maintaining professional boundaries and resilience to ensure a well-defined service that meets service users’ needs
Role Criteria
* Experience of working with vulnerable and diverse client groups
* Experience and understanding of safeguarding
* Ability to identify individuals and family needs and recognise required support packages to maintain independence
* Experience working with mental health and/or challenging behaviour
* Effective communication with colleagues, local authorities, and service users
* Experience with record keeping and risk assessments
* Ability to work under own initiative
* Resilient; supportive, trustworthy, a good listener, approachable and empathetic
* Flexible and happy to travel
* Full UK driving licence
Important eligibility All our roles require candidates to have the entitlement to work within the UK. Mears does not currently offer visa sponsorship.
Recruitment checks As part of the recruitment process for this role, we will carry out a DBS & BPSS check, as well as Security Clearance. For these checks, we will require identification, Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years.
Driving requirements To drive a Mears vehicle, you must be aged over 21, have held your licence for over 3 months and have fewer than 9 points.
Benefits We Can Offer You
* 25 days annual leave plus bank holidays
* Annual Mears Fun Day
* Volunteering Leave – paid volunteering in the community
* Staff perks with Mears Rewards – discounts of up to 10% on groceries, holidays, eye test vouchers, Share save scheme, and more
* Family-friendly policies
* Company Vehicle and Fuel Card
* Access to EAP Counselling sessions
Apply below or to discuss your application further; contact: Beth Dunford (beth.dunford@mearsgroup.co.uk).
We are committed to fostering a diverse and inclusive environment and are a Disability Confident employer, valuing individuality and equal opportunities for all. We proudly support the Armed Forces Covenant and have the Gold Award in the Defence Employer Recognition Scheme (ERS). We also hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.
In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information to help us understand diverse experiences. This is optional and will not impact your ability to apply.
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