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Unison | assistant general secretary (chief operating officer)

London
Trade Union Congress
Chief operating officer
Posted: 8 December
Offer description

Organisation name Unison Reference number GS/7 Salary £109,145 including London Weighting and the Fixed Annual Subsistence Allowance Closing date Fri, 19 Dec 2025 - 12:00 Job location UNISON Centre NW1 Hours 35 Website https://www.unison.org.uk Apply Now About this Role

UNISON is recruiting a dynamic and experienced senior leader to serve as Assistant General Secretary (Chief Operating Officer). This high-impact role leads UNISON’s Organisation & Resource Development directorate and plays a central part in delivering a progressive, efficient and resilient union.

About this job

The Role

The Assistant General Secretary (COO) provides executive leadership across UNISON’s key operational functions, including:

1. ICT, digital systems and cybersecurity
2. HR, workforce planning and organisational development
3. Data governance and insights
4. Property, facilities and health & safety
5. Legal services
6. Events, conferences and venues
7. Membership systems and operational infrastructure

You will lead major transformation and modernisation programmes, strengthen governance and organisational performance, and champion digital innovation, culture change and continuous improvement across UNISON Centre and regions. The role supports the General Secretary, Presidential Team and NEC, leading Objective 4: Developing an efficient and effective union.

About You

We are seeking a politically aware, values-driven leader with:

Extensive senior leadership experience in large, complex or democratic organisations

Strong understanding of trade union governance and the public service environment

Proven experience in organisational change, digital transformation and operational modernisation

Broad knowledge across HR, ICT, data, legal services, property and compliance

Excellent communication, influencing, strategic planning and programme management skills

Commitment to equality, diversity, inclusion and UNISON’s democratic values

Relevant professional qualifications (e.g. CIPD, digital transformation, organisational development) are desirable

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