Overview
Business Support and Digital Systems Coordinator — TipTopJob, Huddersfield, West Yorkshire, United Kingdom. Location: Huddersfield Office, HD1. On-site with flexibility for some hybrid working. Hours: Part-time, flexible, approximately 15 to 20 hours per week; Wednesday in-office day required. Salary circa A GBP 15:17 per hour dependent on skills and experience, reviewed annually.
About The Role
We are looking for an organised, proactive individual to support our Account Manager and wider team, while taking the lead on improving how our business systems and processes run on a day-to-day basis. This role combines administrative support with developing smarter, more streamlined systems: helping us modernise our processes, improve efficiency, and present a professional, joined-up approach across the business. It’s ideal for someone who enjoys variety: part traditional office work, part project coordination, and part systems improvement.
Responsibilities
* Provide administrative and organisational support to the Account Manager and senior team.
* Review and streamline current processes to improve how we work day-to-day.
* Help integrate and manage digital tools such as CRM and document systems.
* Support colleagues in adapting to new systems and workflows.
* Maintain accurate client and project data in our systems.
* Work alongside account manager to integrate current invoicing and quotation processes.
* Carry out general administrative duties including data entry, correspondence, and record management.
About You / Qualifications
* Highly organised with strong digital confidence.
* Practical understanding of systems and processes and able to spot inefficiencies and suggest improvements.
* Comfortable using Microsoft Office and ideally familiar with CRM or accounting systems.
* Excellent communication skills, with a supportive and professional approach.
* Detail-focused, dependable, and able to take ownership of projects.
Benefits
* A genuine opportunity to make a difference and lead a project that will shape how we work
* Flexible hours to suit your schedule (Wednesday availability essential)
* Friendly, collaborative team environment in a creative design practice
* Convenient central Huddersfield location with free parking and easy public transport access
* Company pension contribution of 3% plus Christmas bonus
* Access to counselling and professional development training
* 23 days holiday pro rata plus 8 bank holidays
Interested? Apply with a short note about why you’d be a great fit for this role.
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