Assistant Rental Manager - Commercial Vehicles Our client is seeking an Assistant Rental Manager, to be responsible for managing all logistical aspects of their rental operation for a large diverse fleet of commercial vehicles operated by a large cross section of business clients. Working closely with the Vehicle Movements Coordinator you will ensure that the vehicles are delivered to clients in a “ready to rent” condition ensuring that our customers’ expectations are met each time. They thrive on creating a culture where people can flourish so being able to motivate and develop the careers of your subordinates. Managing and supporting the team through effective 1:2:1’s and appraisals or providing corrective coaching on a day-to-day basis is a vital part to being successful in this role. It’s a fast-paced environment so your ability to think on your feet and manage and influence others is key to the success in this role. Your Responsibilities * Embed a robust ready to rent and yard check process for the rental department and ensure that this is continually monitored - Ready to Rent (R2R). Motivating and encouraging our team to achieve a high level of R2R vehicles. * For every rental agreement raised ensure that evidence of vehicle compliancy, a signed rental agreement and a signed vehicle check sheets exists for every hire / de-hire. * To be proactive in negotiating a bespoke solution to each rental request – seek first to understand the customer requirements and provide a solution that meets those requirements without sacrificing company priorities of profit margin or company resources. * Negotiate with suppliers for third party resources where required e.g. cross hire vehicles and ensure the costs are closely controlled and purchase invoices are processed in a timely manner. * Assist the Rental Manager in general yard management. Vital that we make efficient and effective use of the space we have. * Be competent and capable to challenge customer demands where necessary and resolve any queries or instances of customer complaint in a positive and effective manner. * Work closing with the purchasing team to ensure that the onsite fuel tanks always hold an adequate stock and manage the reordering of fuel when necessary. * Support the Rental Desk Operative in the planning of both scheduled and unscheduled maintenance ensuring our fleet remains compliant. * Monitor and report on all vehicles off the road and take proactive responsibility to minimise downtime; vehicle availability is key to maintaining high levels of utilisation. Working with our workshops, body shop, and 3rd party suppliers to get vehicles back on the road swiftly. * Participation would be required in the rota systems for Saturdays. You will need * Prior experience working within the commercial vehicle environment. * Experience in vehicle Rental Management would be advantageous. * Experience in managing a team in a fast-paced environment. * Proficient user of Microsoft Office packages. * Leadership and organisational abilities. * Full UK driving licence. Desirable * Experience in driving/transport. Knowledge of legislation and requirements on the driving team. This is to help manage and support the driving fraternity. To succeed, you will need to * Be a great communicator, both verbal and written. * Have strong interpersonal skills with the ability to motivate, coach and develop others. * To embrace the company’s ‘can do’ culture, taking responsibility and ownership. * Demonstrate keen attention to detail. * Take initiative and be proactive, always thinking ahead. * The ability to multi-task whilst under pressure. * Confident to collaborate and build excellent relationships with wider departments. * Considerate in your approach. * Passionate about driving your career