Div h3 Overview /h3 p Reporting to the Regional Director, this role leads and manages all aspects of the service centre operation for the DX products, ensuring achievement of budgeted and/or targeted service, cost and quality performance, and supporting budgeted revenue achievement. They are responsible and accountable for the effective management of all employed colleagues, third party subcontractors and owner drivers, the premises, equipment and consumables, ensuring the most cost effective and high quality performance is delivered. The role is to drive and lead the change process to deliver a fully integrated service centre operation in line with DX plans and projects. /p p We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland, delivering the important things in life. DX Freight provides next day or scheduled delivery services for parcels and freight, and comprehensive logistics solutions including warehouse management and the operation of customer liveried vehicles. /p h3 Responsibilities /h3 ul li Lead and manage all aspects of the service centre operation for DX products. /li li Ensure achievement of budgeted and targeted service, cost and quality performance. /li li Support budgeted revenue achievement. /li li Manage all employed colleagues, third party subcontractors and owner drivers. /li li Oversee premises, equipment and consumables to deliver cost effective, high quality performance. /li li Drive and lead change initiatives to deliver a fully integrated service centre operation in line with DX plans and projects. /li /ul h3 Qualifications /h3 ul li Evident line management experience in production, logistics, mail or parcels services environment to at least the same level of responsibility. /li li Experience managing budgets, revenue, profit and loss. /li li Ability and track record to seek improvements without prompting. /li li Ability to identify problems and design deployable solutions. /li li Proven record of successful customer interface and supplier management. /li li Ability to manage commercial relationships with customers and suppliers through maintenance of service/product processes to deliver excellent customer service; promoting growth and reducing attrition. /li li Previous experience in the logistics or distribution industry, and experience managing teams in fast paced distribution environments. /li li Aspirations to develop leadership skills. /li /ul h3 Benefits /h3 ul li Competitive rates of pay. /li li Company funded health cash plan. /li li 25 days of holiday increasing with length of service plus bank holidays. /li li Long service recognition scheme. /li li Enhanced maternity and paternity benefits. /li li Enhanced company pension scheme. /li li Life assurance. /li li Private medical cover. /li li Employee assistance programme including 24/7 virtual GP. /li li DX discounts portal. /li li Excellent opportunities for career progression. /li /ul /div #J-18808-Ljbffr