Job Description
Legal Claims Handler – Glasgow – Salary £25,000 – 30,000 p/aAre you an experienced Claims Handler or Paralegal looking for a new challenge?Do you want to join a growing firm, based in Glasgow? Are you eager to develop your experience within the Personal Injury sector? We’re partnering with a dynamic and fast-growing legal firm, specialising in personal injury claims. They’re actively seeking a Paralegal or Claims Handler with ambition, organisation, and great people skills to support the claims team and grow professionally into managing a portfolio of pursuer injury cases. This is a fantastic opportunity to join a growing practice, focussed on client care and excellence. You will receive full training and support from a collaborative team daily!This is a full-time, permanent role, working core business hours Monday – Friday. This role will follow a hybrid working model and have a salary available of up to £30,000 p/a depending on experience. Are you who we are looking for?
* You have excellent communication, negotiation and objection-handling skills
* You possess strong organisational abilities and high attention to detail
* You are confident using Microsoft Office and case management systems
* You are a proactive and professional individual, who is ready to grow your career in personal injury law
* You enjoy developing your profile (and that of the firm) in the legal field
* You have excellent time and diary management skills
What is the day to day like?
* Managing first response calls and referrals from insurer partners and customers
* Recording and tracking claim details via the Case Management System (CMS)
* Providing advice on claim procedures and gather supporting evidence
* Assisting with scanning and distributing mail and correspondence
* Delivering exceptional client service and communication
* Creating and maintaining cases in CMS and Excel
* Conducting chaser calls to clients, medical providers and insurers
* Supporting file requests and document preparation
* Coordinating internally via Microsoft Teams and Outlook
* Working toward handling your own portfolio of pursuer injury claims - pre-litigation and litigated
* Meeting with clients and expert witnesses
* Analysing evidence, legal research, and draft pleadings, statements and court documentation
* Securing interim payments and arrange rehabilitation
* Optimising settlement outcomes for clients who’ve faced traumatic experiences
Interested? If so, please send your CV to Chivonne Gray by applying below! Alternatively, please reach out to or call / for a confidential chat.