Customer Service Advisor
On-going temp position
Mon-Fri 9-5
£12.21 ph
Our company is one of the UK's largest and most trusted veterinary supplies retailers, having expanded significantly since its founding. After outgrowing two warehouses, the business established its base in Luton in 2013. In 2015, the company was acquired by a Canadian-based organisation. Today, we employ over 100 staff and distribute to thousands of pet owners each month, including many international customers.
What's the Job?
We are currently recruiting for a Customer Service Advisor to be based in our modern office in Bedford. You will be working as part of our small, friendly team responsible for providingfirst-classcustomerserviceoverthephoneinacallcentreenvironment,through email and LiveChat. There are several targets you must be able to achieve in terms of productivity, sales and quality. This is a very fast-paced environment and you must be comfortable working towards multiple targets whilst maintaining very high standards.
We need you to be:
1. Experienced in customer service & sales - ideally in a call centre.
2. Flexible - we are a fast moving company
3. Target Driven - you must be confident offering products to customers.
4. Able to...