As Sales Administrator you will be joining a local, established business, on a full time, permanent basis working onsite in Banbury. Your prime role will be to ensure orders are recorded, processed and delivered on time, liaising with the internal team and customer, always delivering exceptional levels of service. Offering a starting salary of between £27,000 and £29,000 you will be joining a small, close knit, supportive team.
Key Accountabilities for the Sales Administrator:
* Process customer orders, including inputting and liaising with other departments to ensure deadlines are met
* Prepare sales quotes
* Check order availability and issuing invoices
* Raise sales invoices and credit notes
* Maintain product database and customer records
* Deal with customer enquiries, technical queries, direct order input and advising customers on their order requirements
* Liaise with the internal departments on a daily basis
* Maintain CRM database
* Support with haulier tracking
Key Competencies for the Sales Administrator:
* Strong communication skills
* Solid rapport building skills, at all levels
* Experience of working in a sales support, administration role, from order processing through to delivery
* Experience with pricing, margins and quoting
* Be able to demonstrate excellent levels of customer service, including conflict resolution
* Knowledge of buying groups would be beneficial
* French language skills would be beneficial, but not essential
* Proficient in Microsoft Office
* Highly organised, able to work on multiple tasks at any one time and thrive under pressure
* Meticulous attention to detail and accurate
* Good interpersonal skills
* Strategic problem solver
* Adaptable in a changing environment
What's in it for you
* Salary of up to £29,000
* Hours: 8am-4:45pm (45-minute lunch)
* 23 days annual leave plus bank holidays
* Pension
* Life Insurance
* Office-based (no hybrid working)
* Progression and learning opportunities
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