Overview
Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened 27 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission is to share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles. Join our amazing team as our Assistant Manager.
YOUR MISSION
* You will be part of a Big Mamma Floor team, and work alongside the Restaurant Manager and General Manager.
* You will amplify Big Mamma's digital presence, expand our community, and skyrocket engagement.
* You will support and inspire the floor team, run smooth service, and be the go-to problem-solver and motivator.
* You will actively participate in the team's recruitment, onboarding, and training. Coaching and mentorship will be your superpowers.
* You will ensure every guest leaves saying, WOW through exceptional service, an engaged team, and smooth table rotations. You will ensure the whole experience is outstanding and issues are resolved promptly.
* You will master the details—from knowing our wine lists to our products and food ingredients—keeping the operations seamless and on-point. You will maintain the highest standards, from correct uniforms and proper restaurant setup to H&S compliance and the correct music.
* You will be a brand ambassador of our values: authenticity, entrepreneurial spirit, meritocracy, and excellence.
YOUR SKILLS
* An experienced manager with a positive, can-do attitude that is contagious to guests and team members alike.
* You have leadership experience in high-volume, fast-paced restaurants and a deep appreciation for Italian culture and cuisine.
* You have strong organizational skills and the ability to oversee large teams and work well under pressure.
* A proactive team player who's eager to learn and make an impact, driven to exceed expectations, meet KPIs, and smash given targets.
OUR OFFER
* Permanent, full-time position.
* Annual salary of £55,000 (48hr/week).
* 5 days working week with 2 consecutive days off.
* Tasty staff food served family style.
* 50% staff discount + monthly team lunches.
* Open Up – free, confidential mental health and wellness support.
* Wagestream: Financial well-being platform for accessing wages between paydays.
* Regular training and growth opportunities.
* Mobility across all of our venues in the UK and Europe.
Ti aspettiamo! Big Mamma is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law.
About Barbarella by Big Namma Group
About Barbarella by Big Mamma Group: Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 27 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy).
#J-18808-Ljbffr