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Are you a junior IT Technician with great people skills, ready to kick-start your career in a supportive, forward-thinking environment?
Would you love a role where you can:
* Work closely with an experienced IT Manager?
* Join a team that genuinely supports your growth?
This could be the opportunity you've been waiting for. Manchester Academy is part of United Learning, and we're looking for a permanent IT Graduate to join the team. You'll be based on-site, helping staff and students with day-to-day IT support, troubleshooting, and maintenance.
Please note:
* If you've applied to the same role at Albion Academy, your CV is already under consideration. Please don't reapply for this one.
* We are unable to consider applicants who require visa sponsorship now or at any point in the future.
* You must live within a 45-minute commute of Manchester Academy. This role is entirely on-site.
The offer:
* 37.5 hours per week, Monday to Friday (8:00-16:00, with some flexibility)
* Outstanding local authority pension (18.6% employer contribution)
* Based at one site - no weekend or evening work
* All training paid for
* Clear career progression
* Cycle-to-work scheme, childcare vouchers, and retail discounts
* Free on-site parking
The role includes:
* First-line IT support for staff and students
* Diagnosing and resolving hardware/software issues
* Supporting classroom tech and network devices
* Maintaining user accounts, AV equipment, backups, and security
* Escalating more complex issues to the wider IT tea
To apply, you must have:
* Full right to work in the UK. Unfortunately, we're not able to offer visa sponsorship for this role.
* A degree in IT from a UK university
* Experience in a customer-facing role (any sector)
* GCSEs in English and Maths
* Confidence using:
* Windows 11
* Microsoft Office and 365 (Teams, OneDrive, etc.)
* Basic networking and user account setup
* AV equipment in classrooms
* Strong communication and problem-solving skills
* A friendly, professional manner
* A genuine interest in learning and improving
* A commitment to safeguarding and data protection
Interested?
Send your CV via this advert.
This role is subject to an enhanced DBS check (child workforce).
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