Company Description
Founded in 2008 by Serge Trigano and his sons Jérémie and Benjamin (co-founders of Club Med), Mama Shelter creates unique living spaces and vibrant atmospheres. These are unconventional places where everyone feels at home, blending influences, freedoms, sensations, and emotions. Each Mama Shelter reflects the story of its city, offering guests a joyful atmosphere and exceptional service at an affordable price.
More than just rooms and restaurants, Mama Shelter embodies a vibe: authentic urban refuges that are aesthetically modern, popular, welcoming, and sexy. Our mission is to bring small moments of happiness to people. Our growth offers great career paths through internal development and international mobility, regardless of diplomas or years of experience.
Part of Ennismore, a creative hotel group rooted in diverse cultures and destinations, Mama Shelter is a joint venture with Accor, founded in 2021. We are committed to diversity and inclusion, aiming to recruit and promote diverse talent. Our advertisements are gender-neutral, using masculine pronouns for simplicity.
Job Description
Assist the Restaurant Manager with the following duties:
1. Check floor setup prior to service start.
2. Ensure smooth service for guests at restaurants, karaoke, and ateliers.
3. Align rotas with wage budgets and staff fairness.
4. Maintain uniform standards.
5. Conduct F&B training (allergens, food bible, etc.).
6. Share training materials and documentation with team members via provided platforms.
7. Maintain effective communication between restaurant, bar, and kitchen teams.
8. Create and sustain a safe environment for staff.
9. Induct new team members.
10. Manage POS systems and ensure they are up to date.
11. Ensure Res Diary is fully functional.
12. Conduct duty manager shifts.
13. Participate in weekly F&B management meetings.
Additional Information
What’s In It For You…
* Competitive salary and benefits.
* 28 days holiday (including bank holidays) + pension scheme.
* Health Cash Back Plan for medical, dental, and optical support.
* Free night at Mama London and a meal for two after probation.
* Free shift meals.
* Up to 50% off rooms globally at Mama, Ennismore, and Accor hotels.
* 30% discount on food and drinks at Ennismore locations.
* Additional holiday days after two years of service, capped at 33 days.
* Training programs for career development.
* Team events and bi-annual parties.
* Discounts on clothing, travel, and more through Perk at Work and Wagestream.
* A friendly, family-like workplace atmosphere.
Important to Know
Applicants must be eligible to work in the UK or possess a valid UK work permit/visa. Evidence of eligibility will be required during recruitment.
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