About The Role
Due to our continued expansion, we are recruiting for a remote IT Systems Engineers, whether you’re looking to jump from first line / service desk roles into systems engineering or are a tenured practitioner. If you have a go-to attitude and love to work with new and exciting technologies on one of the UK's largest IT infrastructures, we're looking for you!
A successful IT Systems Engineer will have varied duties, from working on day-to-day tickets with varying levels of complexity, to assisting in the deployment of new projects and services.
Main responsibilities:
1. Ensure the systems estate is optimally configured and effectively managed, adhering to best practice and Wren architectures
2. IT systems support
3. On-call for point of escalation one in 4 weeks
4. Planning, installation and maintenance of systems components and services
5. Project delivery
6. Escalation point for Service Desk
7. Liaison with third parties as necessary
8. Managing and maintaining systems monitoring systems
9. Contributing and keeping systems documentation accurate
10. Maintain knowledge of systems, ensuring that dependencies are understood and managed accordingly
11. Contributing and building reports that provide a proactive systems service
What Wren offer:
12. Staff discount on purchasing a kitchen after 1 year of continuous employment!
13. Free annual eye tests as well as a contribution to new glasses
14. Refer a Friend Scheme
15. Quarterly bonus scheme
16. Free access to our onsite gym
17. Subsidised meals in our two fantastic restaurants
18. Free onsite parking
About You
Desired skills & knowledge:
19. A professional and pragmatic approach to systems troubleshooting and support
20. Experience of excalation point
21. Ability to demonstrate practical experience in administration of current Windows Server Operating Systems
22. A good to excellent understanding of using and administering Active Directory
23. PowerShell scripting
24. Office 365 administration and maintenance experience
25. An understanding of IT service delivery
26. VMWare
27. AD / AAD
28. VoIP Solutions
29. Veeam
30. AWS
31. Mimecast
32. 8x8 Telephony
33. Zoom
34. Amazon Web Services
35. Azure
36. Office365 administration (Exchange/SharePoint/OneDrive/Teams/etc)
37. MDM solutions (Jamf/PDQ/InTune)
About The Company
At Wren, we’re passionate about all things kitchens. We’re already the largest kitchen retailer in the UK, and we’ve expanded into the USA too. We’re a business that simply doesn’t stand still!