Job Advertisement: General Manager
Location: North East / North West
Salary: £35K - £45K
We are seeking dedicated and passionate General Managers to join our team. If you thrive in a vibrant hospitality environment and are ready to lead by example, this could be the role for you
Key Responsibilities:
* Overseeing daily operations of the pub/restaurant/hotel ensuring smooth and efficient service.
* Managing and creating staff rotas to maintain adequate coverage and meet business demands.
* Complying with Standard Operating Procedures (SOPs) and maintaining high standards of health, safety, and hygiene.
* Leading and motivating the team to deliver exceptional customer service.
* Handling staff training, development, and performance management to foster a positive and productive work environment.
* Ensuring stock is well-managed, including ordering, maintaining inventory levels, and minimising waste.
* Managing budgets, monitoring revenue and expenses, and working towards achieving financial targets.
* Maintaining compliance with licensing laws and regulations.
* Addressing customer feedback promptly and professionally to ensure satisfaction.
* Organising and promoting events or specials to attract customers and increase revenue.
* Being a hands-on leader by assisting with day-to-day tasks, including serving customers and ensuring smooth service during peak times.
What We're Looking For:
* Hospitality Experience: Previous experience in a pub or similar hospitality setting is essential.
* Management Experience: Essential
* Excellent leadership and communication skills with the ability to inspire and support a team.
* Strong organisational skills with the ability to multitask and adapt to business needs.
* A proactive attitude towards problem-solving and a customer-focused mindset.
* Flexibility to work evenings, weekends, and holidays as required by the business.
What We Offer:
* A supportive and friendly work environment.
* Opportunities for professional growth and development.
* Competitive salary and benefits.
If you are passionate about hospitality and ready to make your mark in a management role, we'd love to hear from you
How to Apply:
Send your CV and a brief cover letter to with the subject line "General Manager"
Job Types: Full-time, Permanent
Pay: £40,000.00-£45,000.00 per year
Benefits:
* Company pension
* Discounted or free food
* Employee discount
Experience:
* Management: 3 years (required)
* Hospitality: 3 years (required)
* Customer service: 3 years (required)
Licence/Certification:
* Driving Licence (preferred)
* Personal Alcohol Licence (preferred)
Work Location: In person