Stratstone Porsche Sutton Coldfield A basic salary of £25,480 with a bonus of £4,000, pension, critical illness pay, life assurance, 33 days holiday (including bank holidays), exclusive company discounts on used car purchases, leasing deals and aftersales services. Are you a confident customer service superstar who’s passionate about cars? If so, we have a great opportunity for you to join the team as a Porsche Pro. As Porsche Pro, you will be a brand ambassador for the Centre by keeping up to date on all new technologies and products as they are released which will support a personal, high-quality and exclusive customer care and service. Working alongside the sales team you will spend your time with customers, conducting a detailed and enthusiastic product explanation where required. What does the role of Porsche Pro do? · You'll be a Product Expert and support Sales Associates with more niche or specific customer questions and requirements · You’ll Collaborate and work closely with with the Digital Expert/Marketing to provide content for different Social Media streams · You’ll be a true expert and fully knowledgeable around all Porsche products and technologies · You'll be the first point of contact for customers to help resolve instances of technical or troubleshooting issues · You’ll be comfortable in providing in-depth insights for Porsche Centre employees about products and technological updates What do you need to succeed as a Porsche Pro? · You’ll have previous customer facing experience preferably in the automotive/retail industry · You’ll have the drive and passion to succeed in a fast-paced role and industry · You’ll have a true passion for customer care, putting the customer at the heart of everything you do · You’ll be able to absorb information quickly and effectively communicate this with your peers and customers · You’ll be confident communicator who can engage and build relationships with customers quickly · You’ll have great organisational and time keeping skills to manage your diary with your customers effectively Life at Stratstone: Enjoy 33 days annual leave (including bank holidays), giving you more time to relax, recharge, and do what you love Celebrate your special day with an extra day off on your birthday Our industry-leading Family Leave Policies ensure you’re supported when it matters most Take a paid day to volunteer and give back to a cause close to your heart We believe in recognising dedication and loyalty, that’s why we celebrate long service milestone anniversaries Unlock your potential with tailored training and endless career growth opportunities Commute for less with our cycle to work scheme Access high street discounts to make the everyday a little more rewarding Know someone perfect for Lithia UK? Earn rewards through our internal referral scheme At Lithia UK, our growth is powered by our people: As one of the largest automotive retailers globally, we’re passionate about transforming the future of personal transportation and setting new standards for exceptional customer experiences. Our values—Earn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun!—fuel everything we do. Join us, and you’ll be part of a team that embraces innovation, champions personal growth, and celebrates success together. If you're ready to make an impact in an environment that empowers you to drive change, we’d love to have you with us on this journey. Job Types: Full-time, Permanent Pay: £25,480.00 per year Additional pay: Bonus scheme Work Location: In person