Are you looking for a fun and fast-paced environment to work in, with great benefits? Could you help us create lasting memories for our customers by providing outstanding customer service?
Join Hollywood Bowl Group as a Team Member, in return you'll get:
* The opportunity to earn an extra 50p per hour, paid to you every month
* Access to apprenticeship programmes and our in-house management training programmes
* Optional pension plan
* Additional days holiday with length of service up to five days
* Ongoing training and development, with the opportunity to fast track your career
* Free game vouchers every month
* 30% discount off food and drink for you and up to five friends
* 50% off food when you are working
* Access to our Team Member Support Programme which includes counselling support, life coaching, computerised cognitive behaviour therapy and Mental Health First Aiders
* Financial long service awards
* A £15 donation to our dedicated charity partner when you complete your induction
* Enhanced maternity, paternity, adoption, and shared parental leave benefits
* Opportunity to join our healthcare cash plan
As a Team Member for Hollywood Bowl Group, you will be at the very centre of the customer's journey! No two shifts are the same, you may be welcoming customers at reception, hosting parties on the lanes or serving food & drink from our bar and diner.
Your professional and engaging customer service, along with your high energy and infectious enthusiasm will ensure our customers have an enjoyable, excellent value-for-money experience with every visit.
Our centres are typically open seven days a week, from 9am to midnight. This role is based on working during the weekend (Friday - Sunday). Within the leisure industry, our busiest times are evenings, weekends, and public school holidays, which tends to be when we require availability from Team Member applicants.
Shift patterns are as follows:
* Weekend AM shifts are typically 09.00 - 18.00
* Weekend PM shifts are typically 16.00 - 01.00
To be a successful Team Member, we'll want to see:
* Great customer service, with the ability to communicate at all levels
* High energy and the ability to work in a fast-paced environment
* A friendly, supportive and helpful team player
* Flexibility with working hours and shift patterns
* Basic literacy and numeracy skills
Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition. We value diversity and inclusion, and we're committed to creating a working environment that promotes equal opportunities.
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