Job Description:
Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and effectively use all available store resources to meet or exceed them
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Job Responsibilities:
* Adhere to all established policies and procedures
* Complete all applicable training programs and effectively apply the learning on the job
* Identify sales and KPI improvement opportunities and communicate suggestions to store management to address them and drive commercial success
* Be a role model for customer service and meeting or exceeding customers’ expectations
* Perform all store operations in a safe, effective and efficient manner
* Execute and maintain established Visual Merchandising and In-Store Communication standards
* Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
* Use advanced Category expertise to successfully meet the specific needs of even the most demanding customers
* Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire product offer is represented on the sales floor
* Complete cash register transactions quickly and accurately
* Share your customer service experience and train selected team members to fi ne-tune their service skills
* Collaborate productively and respectfully with team members
* Make yourself available to support other team members when needed
* Seek coaching and learning opportunities to continually improve your performance
* Guide and train selected team members on basic Foundational and Seasonal Brand and product knowledge, especially in your assigned Categories (if applicable)
* Be a resource for Retail Professionals in dealing with complex customer service situations
* Minimize loss in both, the stockroom and the sales floor
Job Requirements:
* Proven work experience in a sports/fashion customer- and commercial-focused retail environment with advanced selling experience and solid product, retail and industry understanding
* Basic numeracy and literacy and advanced verbal communication skills
Job Details:
Company:Adidas
Vacancy Type:Full Time
Job Location:Swindon, England, United Kingdom
Application Deadline: N/A
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