We are representing an exciting opportunity for a Project Resource Scheduler to join a growing operations team. In this role, you will be responsible for allocating work activities across a nationwide team of operatives and subcontractors, ensuring that key Service Level Agreements (SLAs) are consistently met.
You will liaise with clients, resolve queries, and provide regular updates on the progress of works being undertaken or completed. The role requires a proactive, organised individual with excellent communication skills and the ability to manage resources effectively.
Key Accountabilities:
* Work Allocation: Plan daily tasks for dedicated resources, ensuring SLAs and profitability targets are consistently met.
* Liaise with Third Parties: Coordinate with external suppliers and specialists (e.g., traffic management, pest control, electricians) for project needs.
* Permit Management: Submit permits, liaise with Highways Authorities, and ensure accurate completion of works with the relevant paperwork.
* Monitoring & Reporting: Track photo evidence, monitor findings, and escalate issues to the Project Delivery Manager as required.
* Data Entry: Ensure accurate management of orders, timesheets, and stock levels on internal and client systems.
* Defects Management: Oversee interim reinstatements and defects, ensuring all are within SLA to avoid fines and minimise costs.
* Forecasting & Coordination: Provide weekly work forecasts to the Commercial team and Project Delivery Manager.
* Urgent Works: Co-ordinate and manage urgent works, ensuring compliance with SLAs.
Key Skills & Attributes:
* Strong organisational skills with the ability to manage conflicting priorities and meet deadlines.
* High attention to detail, with a focus on accuracy in all aspects of the role.
* Able to make commercially astute decisions in a fast-paced, dynamic environment.
* A collaborative team player with a desire to contribute to overall team success.
* Proficient in IT, including Microsoft Office (Word, Excel, Outlook) and internet-based systems.
* Self-motivated and able to work independently as well as part of a team.
* Effective communication skills, with the ability to engage with both clients and senior stakeholders.
Core Behavioural Competencies:
* Planning & Organising
* Attention to Detail
* Commercial Awareness
* Effective Communication
* Stakeholder Management
Professional Qualifications & Training:
* A Driving Licence is advantageous but not essential.
* Previous experience in a similar role is beneficial but not essential.
If you are a highly organised individual with strong communication skills and the ability to manage resources effectively, we’d love to hear from you. Apply now to join a dynamic team where your contributions will make a significant impact.
We endeavour to reply to every candidate, every time but if you haven’t heard back within 10 days, please understand that you have unfortunately been unsuccessful for this position, or the position has been filled