Overview
We are seeking a dynamic and experienced Manager to oversee operations in our establishment. The ideal candidate will possess a strong background in hospitality and culinary management. Someone to oversee the smooth running of the day-to-day operations at The Mariners and also manages ongoing profitability. Their duties will include marketing and promoting the business, managing work schedules and providing service delivery that exceeds guests' expectations.
Responsibilities
* Setting revenue and guest satisfaction targets and ensuring that these are met
* Managing budgets and finances and controlling expenditure
* Overseeing events, such as weddings or corporate conferences, and ensuring that customers are satisfied
* Recruiting, training and managing a hotel's employees
* Carrying out regular inspections of a hotel's property and amenities and organising necessary maintenance
* Ensuring compliance with health and safety legislation and licensing laws, and ensuring that the necessary security is in place
* Implementing and reviewing standard operating procedures to continuously improve a business
* Proactively seeking opportunities and ways to maximise revenue and develop service delivery
* Monitoring employee performance and offering regular evaluation meetings designed to improve service
Qualifications
*
o Previous experience in a managerial role within the hospitality industry
* Strong leadership skills with the ability to motivate and manage a diverse team
* Proficiency in multilingual communication is advantageous
* Excellent organisational and time-management abilities
* Bilingual proficiency is desirable for effective communication with international guests
* In-depth knowledge of hotel operations, including reservations systems and housekeeping procedures
* A passion for the hospitality industry with a commitment to delivering outstanding service. If you are ready to take on this exciting challenge and lead our team to success, we encourage you to apply for the Manager position.
Job Type: Full-time
Pay: £30,000.00-£37,000.00 per year
Work Location: In person