A leading IT service provider in Newcastle upon Tyne is seeking a Service Desk Support Analyst to join their IT Service Desk team. The role involves troubleshooting and resolving technical support queries for approximately 2,500 users. Candidates should have previous Service Desk experience, strong problem-solving skills, and a commitment to delivering exceptional customer service. This position offers the chance to make a genuine impact on user experience while working within a collaborative IT team.
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