Overview
We are looking for an enthusiastic and motivated individual to join our team through a 16 month apprenticeship programme. This apprenticeship offers the opportunity to gain hands‑on experience and professional training in one of three technical career paths: Application Testing, Developer Support, or IT Support. You will work alongside experienced professionals, receive structured training, and develop the skills necessary for a successful career in technology.
This role will provide the right candidate with the opportunity to learn and grow in a supportive environment while contributing to the development and support of impactful software used globally by security and law enforcement agencies. You will work under the guidance of experienced team members while developing technical skills and professional competencies. You will be responsible for contributing to your chosen track while completing apprenticeship coursework and building foundational knowledge in testing and software development.
Your primary responsibility lies in learning, developing skills, and becoming a productive team member capable of taking on increasing responsibilities throughout the apprenticeship period.
Responsibilities
* Learn to design and execute test cases for software applications
* Assist in identifying, documenting, and tracking software defects
* Gain experience with manual and automated testing techniques
* Support quality assurance processes and testing activities
Qualifications
* Strong interest in technology, software development, or IT support
* Good communication skills and ability to work effectively in a team
* Problem‑solving mindset and willingness to learn new concepts
* Basic computer literacy and familiarity with common software applications
* Attention to detail and ability to follow instructions
* Enthusiasm and positive attitude toward learning and development
* Ability to manage time effectively and balance work with apprenticeship studies
* General interest in technology and enthusiasm to work in cybersecurity, digital forensics, or law enforcement technology
* Basic understanding of programming concepts or scripting
* Familiarity with Windows operating systems and common productivity tools
* Basic troubleshooting skills for hardware or software issues
* Participation in coding clubs, hackathons, or personal technology projects
* Experience with customer service or technical support (even informal)
* Exposure to software testing or quality assurance concepts
* 7 GCSEs in total, including Maths, English with grade D or above, and other 6 GCSEs with Maths at C or above
* Must not hold an existing qualification at the same or higher level than this apprenticeship in a similar subject
Benefits
* Eligible for an NUS card for discounts in shops and restaurants
* Eligible for an apprenticeship oyster card
* Remote learning
* Prizes and vouchers to be won (apprentice of the month)
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