Responsible for the meticulous planning, delivery and management of high level VIP hospitality, ensuring always that we deliver the Absolute Taste food vision for all aspects of the event.
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Working with Absolute Taste and Cadillac F1 Team to deliver exceptional catering and hospitality in a busy, demanding environment
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Superb front of house presence, high standards of service and attention to detail with ability to demonstrate experience within a luxury hospitality environment
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Excellent client relationship building and management
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Calm and decisive in challenging, stressful situations
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Organised, punctual, motivational, and with varied communication skills (formal, informal, international)
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Strong organizational skills to support Project Lead and Trackside Hospitality Manager
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Assist with planning and delivery of temporary staff induction and training alongside Trackside Hospitality Manager
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On Event Responsibilities
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Live event management including set up of hospitality areas including equipment and décor and coordination with suppliers and logistics
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Ensuring hospitality areas are ready and presented to the highest standards and at the required times
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Proactively engage with all guests, team members, media ensuring they receive top-tier service and attention
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Manage realtionships with high profile guests, sponsors and key stakeholders
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Respond to and resolve any service related issues or guest complaints efficiently and professionally
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Working with the Trackside Manager to coordinate delivery of a seamless hospitslity service and deputizing for them in this regard where necessary
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Communicate efficiently wit
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Monitor cleanliness and hygiene in all hospitality areas, coordinating with staff to maintain high standards
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Assist in the management of all Font of House hospitality staff ensuring they understand their roles, monitoring performance during events and providing feedback, guidance and support as needed
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Lead briefings to communicate event details, guest expectations, and service standards
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Safe and speedy set up and pack down of all event areas (including BoH) and equipment
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Post Event Responsibilities
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Prepare post-event reports, summarising the event’s success, challenges, and areas for improvement
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Ensure all lessons learned are documented and carried forward to the next event
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Attend post-event debriefs with the client as required
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Required Experience and Characteristics
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Event or restaurant experience, ideally with international focus and in a high-end environment
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Strong leadership and team mamagement skills
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Excellent customer service and interpersonal skills with a can-do positive attitude and willingness to make memorable guest experiences
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The ability to communicate at a variety of levels including the management of fellow team members, the client and the contractor base
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The role requires travel and work abroad for approximately 25 weeks of the year, in line with the F1 calendar
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Adhere to standards of behavior and conduct expected by Cadillac F1 Team and Absolute Taste