Job Description
HR Advisor (Employee Relations)
Location: Warrington (Hybrid – 3 days in the office / 2 days remote)
Hours: Full-time, 37.5 hours per week
Contract: Permanent
About Lifeways
Lifeways Group is one of the UK’s largest providers of specialist support services for people with diverse and complex needs. We’re on a transformative journey to become the Care Provider of Choice — and our people are at the heart of that mission.
We’re modernising how we work: evolving our processes, investing in technology, and shaping a culture where ideas and creativity drive progress. In fact, we’re proud to be finalists in the Personnel Today Awards for Change Management — recognition of the positive transformation happening across Lifeways and within our HR function.
About the Role
We’re looking for a proactive and confident HR Advisor (Employee Relations) to join our HR team in Warrington.
In this key role, you’ll provide expert guidance, coaching and support to managers across the business on a wide range of employee relations matters — from disciplinary and grievance to absence management, performance, TUPE, and beyond. You’ll play a hands-on part in shaping how we support over 11,000 colleagues across the UK, ensuring they have the best possible experience at Lifeways.
You’ll also contribute to wider HR projects — from policy updates and engagement initiatives to data reporting and development processes — helping to bring our vision of being an Employer of Choice to life.
What You’ll Be Doing
* Providing timely, accurate advice on a range of ER and generalist HR issues.
* Coaching and supporting managers to make confident, well-informed decisions.
* Liaising with the Head of Employee Relations and Regional HR Managers, escalating cases where required.
* Supporting and coordinating investigations, disciplinaries, grievances, consultations and restructures.
* Preparing documentation and assisting with Employment Tribunal cases.
* Contributing to HR projects — including engagement surveys, policy reviews, training material and data reporting.
* Building strong, trusted relationships with managers and stakeholders across the business.
What We’re Looking For
We’re looking for someone who’s genuinely passionate about people, curious about new ways of working, and eager to help drive positive change.
You’ll bring:
* Proven experience managing a busy ER caseload within a fast-paced HR environment.
* Strong knowledge of employment law and ACAS best practice.
* Experience managing TUPE processes (both in and out).
* Confidence in giving commercially focused, pragmatic advice.
* Excellent communication and influencing skills.
* A proactive, solution-focused approach — with a balance of coaching and advising.
Why Join Lifeways?
* Be part of an award-recognised HR team leading meaningful change.
* Work in a hybrid environment – 3 days in the Warrington office and 2 days remote.
* Join an organisation that values curiosity, collaboration, and creativity.
* Make a real difference to the lives of over 11,000 colleagues and the people we support.
If you’re ready to take the next step in your HR career and play a key part in shaping the future of Lifeways, we’d love to hear from you.